Last Updated: 26 September 2026
These Terms & Conditions apply to purchases made from Fast Mobiles & PC Repairs, including orders placed through our website. By placing an order with us, you agree to these Terms & Conditions.
Fast Mobiles & PC Repairs
345 Harehills Ln, Harehills
Leeds LS9 6AX, United Kingdom
Phone: +44 7770 044756
Email: info@fastmobiles.co.uk
1. About Us
Fast Mobiles & PC Repairs supplies mobile phones, computers, accessories and related products and may also provide repair and associated services.
These Terms & Conditions explain the basis on which we supply products and services to our customers.
2. Placing an Order
When you place an order through our website, you are making an offer to purchase the selected products.
After receiving your order, we may send an order acknowledgement or confirmation by email. We reserve the right to decline or cancel an order where reasonably necessary, including where a product is unavailable, pricing or product information contains an obvious error, payment cannot be authorised, or we reasonably suspect fraudulent activity.
If we cancel an order after payment has been taken, the relevant payment will be refunded.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, photographs and prices displayed on our website are accurate.
Images are provided for illustrative purposes, and colours or appearance may vary slightly depending on your screen or device.
Product packaging, specifications or other minor details may also change from time to time.
4. Prices & Payment
All prices displayed on our website are in Pounds Sterling (GBP) unless otherwise stated.
Any applicable taxes and delivery charges will be displayed or communicated as appropriate before your order is completed.
Payment must be made using one of the payment methods available at checkout. Your order may not be dispatched until payment has been successfully authorised.
If an obvious pricing error occurs, we may contact you before fulfilling the order and provide the option to proceed at the correct price or cancel the affected item/order.
5. Delivery
We aim to process and dispatch orders as quickly as reasonably possible.
Delivery dates and times are estimates unless expressly stated otherwise. Delivery may occasionally be affected by circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
Once an order has been dispatched, we may not always be able to change or redirect the delivery address.
Our separate Delivery Policy provides further information about delivery charges, areas and available services.
6. Free Delivery
Where advertised, Free Delivery is available only on qualifying orders and subject to the conditions displayed on our website.
Unless otherwise stated, Free Delivery applies to eligible mainland UK addresses. Additional charges or restrictions may apply to the Scottish Highlands, offshore islands and other remote locations.
7. Returns, Cancellations & Refunds
Consumers purchasing online may have statutory cancellation and return rights under UK consumer law, subject to applicable exceptions.
Any additional return requirements, procedures or timeframes offered by Fast Mobiles & PC Repairs will be explained in our Returns/Refund Policy.
Nothing in these Terms & Conditions is intended to exclude or restrict your statutory consumer rights.
8. Faulty or Incorrect Products
If you receive an item that is faulty, damaged, incorrectly described or different from what you ordered, please contact us as soon as reasonably possible at:
Email: info@fastmobiles.co.uk
Phone: +44 7770 044756
Depending on the circumstances and your statutory rights, an appropriate remedy may include repair, replacement, refund or another remedy required by applicable law.
9. Mobile & PC Repair Services
Where we provide repair services, customers should back up important data before handing over a mobile phone, computer or other device whenever reasonably possible.
Repairs involving hardware or software can carry a risk of data loss. We will take reasonable care when handling customer devices, but customers should maintain appropriate backups of important files, photographs and other data.
Before repair work begins, we may provide an estimate or quotation. If additional faults or work are identified, we may contact you for approval before carrying out additional chargeable work.
Any repair warranty offered by us will be subject to the specific terms communicated with the repair.
10. Customer Data & Devices
Customers should remove sensitive or unnecessary personal information from devices before submitting them for repair where practical.
Where access to a device is reasonably necessary to diagnose, test or complete a repair, customers should only provide the access information required for that purpose.
Personal information is handled in accordance with our Privacy Policy and applicable UK data protection law.
11. Warranty
Products may be covered by a manufacturer’s warranty, a warranty provided by Fast Mobiles & PC Repairs, statutory consumer protections, or a combination of these.
Warranty coverage may vary depending on the product.
A warranty does not normally cover damage caused by misuse, accidents, unauthorised modifications, improper installation, or normal wear and tear unless applicable law provides otherwise.
Your statutory rights are not affected.
12. Availability
All products are subject to availability.
If an item becomes unavailable after an order has been placed, we will contact you where necessary. We may offer an alternative where appropriate, but you will not be required to accept a substitute.
If we cannot fulfil a paid order, the relevant amount will be refunded.
13. Promotions & Discount Codes
Discount codes and promotional offers may be subject to additional conditions, including expiry dates, minimum spending requirements and product exclusions.
Unless expressly stated otherwise, promotional codes cannot be exchanged for cash and may not be used in conjunction with another promotion.
We reserve the right to withdraw or amend promotions, subject to orders and rights already established under applicable law.
14. Website Use
You must not knowingly misuse our website, attempt to gain unauthorised access to our systems, introduce malicious software, interfere with website operation, or use the website for unlawful purposes.
Website content, branding, graphics and other materials may be protected by intellectual property rights and must not be copied or commercially exploited without appropriate permission.
15. Liability
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under UK consumer law.
Where permitted by law, we will not be responsible for losses that were not reasonably foreseeable when the contract was formed or for business losses arising from a consumer purchase.
16. Events Outside Our Control
We will not be responsible for delays or failure to perform our obligations where caused by circumstances outside our reasonable control, such as severe weather, transport disruption, courier disruption, strikes, network failures or other significant external events.
We will take reasonable steps to minimise the impact where possible.
17. Privacy
Personal information provided to us is processed in accordance with our Privacy Policy and applicable UK data protection requirements.
Please review our Privacy Policy for further information about how we collect, use and protect personal information.
18. Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes to our business, website, services or applicable law.
The version applicable to an order will generally be the version in effect when the order was placed.
19. Governing Law
These Terms & Conditions are governed by the applicable laws of England and Wales.
Consumers retain any mandatory legal rights relating to jurisdiction and dispute resolution that apply to them.
20. Contact Us
For questions regarding an order, product, repair or these Terms & Conditions, please contact:
Fast Mobiles & PC Repairs
345 Harehills Ln
Harehills
Leeds LS9 6AX
United Kingdom
Phone: +44 7770 044756
Email: info@fastmobiles.co.uk
